On April 21, 2014, OAI introduced a new management service, the Rate Study, to help our clients formulate effective consumption rates for them and their customers. Does your water system need this service? Well, if you have not evaluated your rates in the past few years, if your revenues are not covering your expenses (and that includes reserve accounts) and/or you have trouble covering emergency and preventive maintenance costs, you would benefit from a Rate Study. This process doesn't have to be painful or expensive because OAI works with you using information you already have on hand. Using sound, proven methodology while working with you, OAI will assess your rates and make recommendations that will ensure they are equitable for all your customers, large and small. Contact us today.